Last updated: April 18, 2026
This Privacy Notice for HomeNexus (“we,” “us,” or “our”) describes how and why we collect, use, and/or share (“process”) your personal information when you use our services.
At HomeNexus, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@homenexus.us
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or otherwise when you contact us.
- Personal Information Provided by You: We collect names, phone numbers, email addresses, and mailing addresses (ZIP codes) to facilitate connections with local service professionals.
- Information Automatically Collected: We may collect certain information when you visit, use, or navigate the website, such as your IP address, browser, and device characteristics.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our services. This includes:
- Facilitating Service Connections: We use your data to connect you with independent local professionals (contractors) in our network.
- Communication: To respond to your inquiries and send you administrative or promotional information.
- Safety and Security: To keep our services safe and secure and to prevent fraud.
3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share your information in specific circumstances. Primarily, we share your data with:
- Business Partners and Service Providers: We share your contact details with our network of independent service professionals to fulfill your requests for home services.
- Compliance with Law: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal processes.
4. TCPA COMPLIANCE & CALL RECORDING
Please be aware that calls may be monitored or recorded for quality assurance and training purposes.
5. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet can be guaranteed 100% secure.
6. YOUR PRIVACY RIGHTS
Depending on your location (such as the USA, UK, or EEA), you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at our provided email address.
7. INBOUND COMMUNICATIONS & CALL RECORDING
HomeNexus is an inbound service facilitator. By dialing any phone number provided on our website, you (the user) are initiating a request for services. Please be advised that:
- Call Monitoring: Calls may be monitored or recorded by us or our service partners for quality assurance, training, and compliance purposes.
- Direct Connection: Your call will be routed to a qualified independent service professional in our network to assist with your specific request.
- Consent by Action: By initiating the call, you consent to these recording practices and to being connected with a third-party service provider.
8. CONTACT US
If you have questions or comments about this notice, you may email us at: info@homenexus.us